Santo Lifting & Equipment Inc. (US Sales & Support Branch) and Henan Santo Crane Co., Ltd. (Manufacturing HQ) are committed to safeguarding corporate inquiries, engineering drawings, and customer data in accordance with GDPR, CCPA, and international trade compliance standards.
1. Data Collected Through Quotation & RFQ:
When you submit an RFQ form, we collect company names, project engineering specs (capacity, span, duty cycles), business email addresses, and phone numbers solely to formulate engineering proposals and runway calculations.
2. Technical & Essential Cookies:
We utilize session storage and security tokens to safeguard RFQ submissions against automated spam (Cloudflare Turnstile) and to preserve your preferred language and units (Metric/Imperial).
3. Non-Disclosure & Intellectual Property:
All structural drawings, crane beam specs, and plant architectural files shared with our application engineers are treated under strict commercial confidentiality and are never sold or shared with external third parties.
4. Your Data Rights:
You may request deletion, review, or amendment of your inquiry records at any time by contacting our US Branch Compliance Desk at [email protected].